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Instacartyesterday

Billing Operations Associate

remote🇺🇸USUnited States, Remotemid2+ yrs exp$28 - $33 / hour

Recruiter Fit Breakdown & Candid Summary

1

This role suits detail-oriented operations professionals with 2+ years of experience in billing, accounts receivable, or order-to-cash environments.

2

The ideal candidate possesses strong spreadsheet skills, familiarity with ERP systems like Oracle, and the ability to manage high-volume workloads.

3

Candidates must note that this remote position cannot be performed from CA, CT, NJ, NY, or WA.

4

Individuals lacking foundational ERP/invoicing experience or those uncomfortable in fast-paced operational environments should not apply.

Role Responsibilities

  • 1Execute monthly billing cycles accurately and on time, including generating and delivering invoices via email and third-party portals.
  • 2Process credit memos, debit memos, and refunds in accordance with approved requests.
  • 3Build and maintain Oracle workbooks for new and amended contracts.
  • 4Review commercial contracts to identify billing requirements and validate billing language.
  • 5Perform peer reviews of invoice calculations to ensure accuracy and contract adherence.
  • 6Respond promptly to billing inquiries and escalate complex disputes appropriately.

Skills Matrix

Must-Have Skills

4 required
Billing operations experience(accounts receivable)
Spreadsheet proficiency(Microsoft Excel)
ERP systems familiarity(Oracle)
CRM familiarity(Salesforce)

Nice-to-Have Skills

2 preferred
SQL
Alteryx
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