Instacart•2 months ago
Billing Operations Associate
Recruiter Fit Breakdown & Candid Summary
1
This role suits detail-oriented operations professionals with 2+ years of experience in billing, accounts receivable, or order-to-cash environments.
2
The ideal candidate possesses strong spreadsheet skills, familiarity with ERP systems like Oracle, and the ability to manage high-volume workloads.
3
Candidates must note that this remote position cannot be performed from CA, CT, NJ, NY, or WA.
4
Individuals lacking foundational ERP/invoicing experience or those uncomfortable in fast-paced operational environments should not apply.
Role Responsibilities
- 1Execute monthly billing cycles accurately and on time, including generating and delivering invoices via email and third-party portals.
- 2Process credit memos, debit memos, and refunds in accordance with approved requests.
- 3Build and maintain Oracle workbooks for new and amended contracts.
- 4Review commercial contracts to identify billing requirements and validate billing language.
- 5Perform peer reviews of invoice calculations to ensure accuracy and contract adherence.
- 6Respond promptly to billing inquiries and escalate complex disputes appropriately.
Skills Matrix
Must-Have Skills
Billing operations experience(accounts receivable)
Spreadsheet proficiency(Microsoft Excel)
ERP systems familiarity(Oracle)
CRM familiarity(Salesforce)
Nice-to-Have Skills
SQL
Alteryx
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