LaunchDarkly•11 days ago
Associate Collections Specialist
Recruiter Fit Breakdown & Candid Summary
1
This Associate Collections Specialist role focuses on accounts receivable, cash application, reconciliations, and resolving customer billing disputes.
2
The ideal candidate brings 2 to 3 years of finance or collections experience, specifically with NetSuite and Microsoft Excel.
3
Candidates should possess strong communication skills and a track record of reducing DSO and aged receivables.
4
Those without a background in accounts receivable or collections, or lacking familiarity with financial data reconciliations, should not apply.
Role Responsibilities
- 1Manage an assigned book of customer accounts and follow up on past-due invoices via phone and email.
- 2Apply incoming customer payments to the correct invoices and accounts in NetSuite.
- 3Perform regular cash and account reconciliations to ensure payments and adjustments are accurately reflected.
- 4Serve as the primary point of contact for assigned customers on billing and payment questions, resolving disputes efficiently.
- 5Prepare regular aging and collections status reports for management and support month-end close activities.
Skills Matrix
Must-Have Skills
Collections(accounts receivable)
NetSuite
Microsoft Excel(Excel)
Account Reconciliation(reconciliations)
Cash Application
Nice-to-Have Skills
Salesforce
SaaS Experience
Credit Review
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