Paytm•19 days ago
Intern - Admin and Operations
Recruiter Fit Breakdown & Candid Summary
1
This is a 6-month administrative internship focused on high-volume ticket resolution and internal communication.
2
Ideal for students currently pursuing graduation or post-graduation who are highly organized and prompt.
3
Candidates who prefer independent, non-communicative roles or those not comfortable with high-frequency email/call interactions should not apply.
4
The role requires a strong grasp of MS Office and professional business etiquette.
Role Responsibilities
- 1Manage and resolve employee queries via the helpdesk ticketing system.
- 2Ensure all support tickets are closed within the defined Turnaround Time (TAT).
- 3Maintain accurate data records and internal documentation.
- 4Coordinate effectively with internal teams to resolve operational issues.
- 5Maintain professional email and phone communication standards.
Skills Matrix
Must-Have Skills
MS Office(Microsoft Office)
Communication Skills(verbal communication)
Email Etiquette
Data Management
Nice-to-Have Skills
Advanced MS Excel(Excel)
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