CRM Executive - Retail
Recruiter Fit Breakdown & Candid Summary
Deliveroo is seeking a CRM Executive to join their Central CRM team in London to plan, execute, and optimise automated and bespoke campaigns for the Retail business.
The ideal candidate brings 2-4 years of email application and CRM platform experience, with strong data analysis capabilities and familiarity with tools like SQL, HTML, or scripting.
This role suits data-driven marketers who thrive in a fast-paced environment and enjoy cross-functional collaboration.
Applicants without foundational CRM platform experience or those who prefer purely creative marketing roles without technical data manipulation should not apply.
Role Responsibilities
- 1Own the strategy, execution, optimisation, and reporting of automated and bespoke campaigns across channels such as email and push.
- 2Perform data targeting, segmentation, and analysis by pulling, manipulating, and interpreting data.
- 3Collaborate with the UKI CRM Manager and UK Marketing Team to support the marketing calendar through CRM channels.
- 4Partner with the Retail marketing manager to create and deploy test and learn strategies including A/B testing.
- 5Proactively report on campaign performance to stakeholders and propose or manage changes as necessary.
- 6Manage multiple projects simultaneously, prioritising effectively across competing issues.
Skills Matrix
Must-Have Skills
Nice-to-Have Skills
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