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Deliveroo23 days ago

HOP Team Leader

onsite🇦🇪AEDubai, United Arab Emiratesmid

Recruiter Fit Breakdown & Candid Summary

1

Deliveroo is seeking a HOP Team Leader to support site management in running rapid grocery delivery operations in Dubai, Motor City.

2

The role requires a hands-on individual capable of supervising pick-and-pack efficiency, inventory management, and shift safety compliance.

3

An ideal candidate thrives in fast-paced retail or logistics environments, while those averse to physical, shift-based operational leadership should not apply.

Role Responsibilities

  • 1Lead the site team and prioritize shift tasks to achieve company objectives in close collaboration with site management.
  • 2Supervise order picking and packing efficiency to meet strict time targets and quality assurance SLAs.
  • 3Ensure compliance with company standard operating procedures (SOPs) through supervision and coaching.
  • 4Oversee dispatch operations, ensuring accurate handovers to riders and minimizing mistakes.
  • 5Manage inventory accuracy, stock rotation, temperature regulations, and complete daily stock counts and claims.
  • 6Conduct Health & Safety checks and ensure team members adhere to safety policies and timekeeping regulations.

Skills Matrix

Must-Have Skills

3 required
Operations Management
Inventory Management
Team Leadership

Nice-to-Have Skills

0 preferred
No optional skills specified for this role.
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