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Drata•24 days ago

Senior Platform Operations Manager

hybrid🇺🇸USSan Francisco, USsenior7+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This role is for a seasoned marketing operations professional who thrives in high-growth, fast-paced environments and enjoys architecting complex tech stacks.

2

The ideal candidate is a proactive 'driver' who can bridge the gap between technical system logic and cross-functional GTM strategy.

3

Candidates who prefer maintenance-heavy roles or lack experience in complex lead routing and CRM integration should not apply.

4

The position requires a high degree of autonomy and the ability to manage both the technical roadmap and stakeholder expectations.

Role Responsibilities

  • 1Own the marketing technology stack, including roadmap, implementation, and performance optimization.
  • 2Architect scalable infrastructure for pipeline acceleration, attribution, and lead scoring.
  • 3Design and manage end-to-end lead assignment rules, SLAs, and escalation flows.
  • 4Ensure data quality, enrichment, and normalization across the marketing and sales ecosystem.
  • 5Serve as the technical lead for cross-functional GTM launches and sales handoff optimization.
  • 6Identify and implement automation opportunities to increase operational efficiency.

Skills Matrix

Must-Have Skills

8 required
HubSpot
Salesforce(SFDC)
LeanData
6sense
Marketing Automation
Lead Lifecycle Management
API Integrations
Data Governance

Nice-to-Have Skills

4 preferred
Workato
Segment
Marketo
AI/ML Marketing Tools
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