Fivetran•6 days ago
Customer Solutions Architect
Recruiter Fit Breakdown & Candid Summary
1
The Customer Solutions Architect (CSA) acts as the primary post-sales technical owner for existing Commercial and Enterprise accounts at Fivetran.
2
This role bridges technical account management and strategic revenue growth, being measured on metrics like incremental ARR, NRR, and GRR.
3
Ideal candidates possess deep technical background in data architecture alongside strong client-facing acumen and commercial awareness.
4
Candidates must be based near the specified office locations and able to work in a hybrid setup.
Role Responsibilities
- 1Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts to drive adoption and optimization.
- 2Identify, validate, and execute expansion opportunities across business units in partnership with Account Executives to drive incremental ARR.
- 3Define and maintain Enterprise Reference Architectures aligned to customer environments ensuring architectural scalability.
- 4Build and maintain strong relationships with technical, operational, and executive stakeholders through regular technical reviews and roadmap sessions.
- 5Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering teams.
Skills Matrix
Must-Have Skills
dbt
Data Warehousing
Cloud Platforms(AWS)
SQL
Data Pipelines(ETL)
Nice-to-Have Skills
Snowflake
Databricks
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