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N26•14 days ago

Strategy & Operations Associate: Customer Risk Lifecycle

Barcelona, Spainmid3+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This role is ideal for a professional with 3+ years in fintech, consulting, or banking looking to bridge strategy and execution in financial crime prevention.

2

You will own segment strategy, develop business cases, monitor KPIs, and manage vendor relationships in a cross-functional environment.

3

Candidates should possess strong analytical skills, SQL proficiency, and experience in fast-paced, regulated industries.

4

Those lacking analytical tools experience or a background in fast-paced environments should not apply.

Role Responsibilities

  • 1Define and refine the Anti Financial Crime Strategy and segment strategy to enable data-driven trade-offs.
  • 2Lead continuous improvement initiatives by analyzing workflows and identifying inefficiencies to streamline processes.
  • 3Monitor KPIs and SLAs to ensure alignment with company objectives and proactively review performance insights.
  • 4Manage and maintain critical vendor and external service provider relationships ensuring performance tracking.
  • 5Develop business cases to evaluate the cost, impact, and value of new opportunities.
  • 6Coordinate cross-functional initiatives end-to-end, aligning stakeholders across Product, Tech, Data, Growth, and Finance.

Skills Matrix

Must-Have Skills

4 required
SQL
Excel
PowerPoint
Project Management

Nice-to-Have Skills

2 preferred
Machine Learning(ML)
Generative AI(GenAI)
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