OpenAI•24 days ago
AI Deployment Manager - Builder
Recruiter Fit Breakdown & Candid Summary
1
This is a specialist post-sales technical enablement role at OpenAI based in San Francisco, blending software engineering fluency, instructional design, and customer advisory.
2
The ideal candidate has 4+ years of customer-facing or instructional experience in complex enterprise environments with strong technical depth across APIs, software development, and AI systems.
3
Candidates should not apply if they lack direct experience delivering technical training or working hands-on with software engineering and AI architectures like RAG and agents.
Role Responsibilities
- 1Own the technical enablement of OpenAI products, including APIs, Codex, Agents, and Evaluations.
- 2Lead customer training and enablement across the full customer lifecycle from onboarding to long-term adoption.
- 3Design and deliver high-impact training engagements, workshops, executive briefings, and hackathons.
- 4Partner closely with Sales, Solutions Architecture, and Product teams to define customer enablement plans.
- 5Develop and refine reusable training assets, playbooks, and best practices based on customer patterns.
- 6Serve as a Subject Matter Expert (SME) for designated product areas and aggregate customer feedback for product development.
Skills Matrix
Must-Have Skills
Customer-facing experience(client-facing)
Instructional design
Software Engineering(SWE)
APIs(Application Programming Interfaces)
AI systems(artificial intelligence)
RAG(Retrieval-Augmented Generation)
Nice-to-Have Skills
No optional skills specified for this role.
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