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OpenAI•26 days ago

Enablement Lead, Government

hybrid🇺🇸USWashington, DCsenior

Recruiter Fit Breakdown & Candid Summary

1

OpenAI is seeking an Enablement Lead for their Government team to drive AI adoption and measurable mission impact across public sector organizations.

2

The ideal candidate blends deep product fluency, instructional design, and a strong understanding of government missions to train audiences ranging from front-line workers to senior leaders.

3

This is a hybrid role based in Washington, D.C. or San Francisco, requiring regular travel and work from government customer sites.

4

Candidates who lack experience working with public sector clients or translating complex technical products into practical workflows should not apply.

Role Responsibilities

  • 1Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, to define effective patterns for responsible adoption across government org
  • 2Lead government customers through the full enablement lifecycle, from initial onboarding and activation through expansion and long-term adoption.
  • 3Design and deliver high-impact engagements such as onboarding sessions, training, executive briefings, academies, and hands-on workflow labs.
  • 4Guide government leaders, champions, and teams through organizational change by building confidence and establishing effective habits.
  • 5Develop government-specific learning journeys, training materials, playbooks, FAQs, demonstrations, and use cases to scale adoption programs.
  • 6Build trusted relationships with government leaders, program owners, technical teams, and front-line public servants.

Skills Matrix

Must-Have Skills

5 required
Public Sector Experience(government experience)
Customer Enablement(enablement)
Instructional Design(curriculum design)
Change Management(organizational change)
Product Adoption(adoption strategy)

Nice-to-Have Skills

1 preferred
AI Products(ChatGPT Enterprise)
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