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OpenAI29 days ago

Program Lead, ISV & Marketplace Partnerships

hybrid🇺🇸USNew York City, USsenior8+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This is a high-impact operational role for a seasoned builder who can translate ambiguous ecosystem goals into structured, scalable partner programs.

2

The ideal candidate has deep experience in SaaS partner ecosystems and is comfortable navigating complex cross-functional environments including legal, security, and product.

3

This is not a pure sales or account management role; it is a program design and operations position requiring strong governance and process-building skills.

4

Candidates without a track record of scaling technology partner programs or those who prefer highly defined, static environments should not apply.

Role Responsibilities

  • 1Design and run the end-to-end ISV and marketplace partner program.
  • 2Define partner eligibility, segmentation, tiers, benefits, and lifecycle stages.
  • 3Build repeatable onboarding, technical enablement, and launch journeys.
  • 4Establish program policies, governance, and escalation paths.
  • 5Develop program metrics and dashboards to track partner health and revenue impact.
  • 6Coordinate cross-functional launches across product, GTM, legal, and security teams.

Skills Matrix

Must-Have Skills

6 required
Partner Program Management(ecosystem operations)
ISV Strategy(Independent Software Vendor strategy)
Marketplace Operations
SaaS GTM(B2B go-to-market)
Program Design(operational building)
Cross-functional Leadership

Nice-to-Have Skills

2 preferred
API Ecosystems(developer platforms)
Business Operations(BizOps)
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