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OpenAI24 days ago

Resource Manager, Business Marketing

hybrid🇺🇸USSan Francisco, USsenior7+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

OpenAI is seeking a Resource Manager for Business Marketing to oversee portfolio intake, triage, prioritization, routing, and capacity planning.

2

This role demands 7+ years of experience in creative operations, resource management, or integrated marketing operations within a fast-paced environment.

3

The ideal candidate possesses strong business judgment to make independent prioritization and resource decisions while designing lightweight workflows.

4

Candidates who struggle with managing competing urgent requests, delivering difficult decisions, or operating in rapidly changing environments should not apply.

Role Responsibilities

  • 1Own the Business Marketing portfolio system, including intake, work classification, prioritization, routing, resource assignments, capacity visibility, and
  • 2Evaluate incoming requests against business priorities, strategic importance, urgency, audience impact, readiness, required skills, and available capacity.
  • 3Independently recommend what should move forward, what should be grouped, redirected, deferred, or declined.
  • 4Match work to the right internal team, creative discipline, agency, contractor, regional partner, or self-service path.
  • 5Maintain a trusted view of capacity, demand, staffing gaps, bottlenecks, and upcoming portfolio risk.
  • 6Build lightweight tools, workflows, reporting, and AI-enabled systems that improve intake quality and resource decisions.

Skills Matrix

Must-Have Skills

4 required
Creative Operations(creative ops)
Resource Management(staffing management)
Portfolio Management(portfolio operations)
Integrated Marketing Operations(marketing operations)

Nice-to-Have Skills

0 preferred
No optional skills specified for this role.
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