Senior Vendor Manager - SMB Sales
Recruiter Fit Breakdown & Candid Summary
OpenAI is seeking a Senior Vendor Manager to own performance across their outsourced SMB Sales vendor network in Dublin.
The ideal candidate is a performance-focused operator with 8+ years of experience in vendor management, sales operations, or scaled sales execution.
This role requires heavy operational rigor, managing WBRs/QBRs, and holding vendor leadership accountable for metrics rather than just relationship management.
Candidates without direct experience managing outsourced revenue-generating vendor operations or high-velocity commercial tech environments should not apply.
Role Responsibilities
- 1Own regional and site-level performance across revenue, pipeline, conversion, productivity, and quality metrics.
- 2Inspect sales funnel health and diagnose performance gaps driven by quality, execution, routing, enablement, staffing, or process issues.
- 3Lead Weekly, Monthly, and Quarterly Business Reviews with vendor partners to drive actionable decisions.
- 4Build and maintain scorecards making sales performance, operational health, and risk visible.
- 5Partner cross-functionally with Enablement, Revenue Operations, and Finance to manage capacity and close readiness gaps.
- 6Own forecast quality, pipeline discipline, and risk inspection across assigned regions and partners.
Skills Matrix
Must-Have Skills
Nice-to-Have Skills
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