Technical Operations Analyst, User Safety & Risk
Recruiter Fit Breakdown & Candid Summary
OpenAI is seeking an experienced Technical Operations Analyst for their User Safety & Risk Operations team in London.
The ideal candidate brings 5+ years of experience in technical operations, data analytics, or trust and safety, with strong SQL skills and dashboard-building abilities.
This role involves dealing with ambiguous problems, emerging risks, and potential exposure to sensitive content, making resilience and discretion essential.
Those uncomfortable with high ambiguity, rapidly evolving priorities, or handling sensitive content should not apply.
Role Responsibilities
- 1Independently scope ambiguous operational problems and frontier risks into clear analyses, workflows, tools, or decision systems.
- 2Analyze large and complex datasets to identify patterns, data-quality gaps, and operational blind spots.
- 3Build and maintain dashboards, monitoring, alerts, recurring reporting, and workflow automations.
- 4Develop systems for detecting and assessing emerging risks, including classifier, evaluation, and human-review feedback loops.
- 5Design practical quality controls such as sampling plans, golden datasets, validation holdouts, and human review paths.
- 6Partner across cross-functional teams to define ownership, requirements, and durable handoffs.
Skills Matrix
Must-Have Skills
Nice-to-Have Skills
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Grounded Observations to Note
Exposure to sensitive content
"This role may involve exposure to sensitive or concerning content. Strong discretion, judgment, and resilience are essential."
Ready to submit your application?
Apply directly on OpenAI's official job portal.