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Paytm•13 days ago

Lending Operations - Assistant Manager - Merchant Lending

onsite🇮🇳INMumbai, Indiamid2–4 yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This Assistant Manager role at Paytm focuses on overseeing day-to-day lending operations, loan processing, and partner coordination for merchant lending.

2

The ideal candidate brings 2 to 4 years of relevant experience in fintech, banking, or NBFC operations with strong MS Excel skills.

3

Professionals lacking an understanding of the lending lifecycle or those uncomfortable in a fast-paced environment should not apply.

4

The position requires working onsite in Mumbai or Noida.

Role Responsibilities

  • 1Manage day-to-day lending activities and ensure smooth and timely processing of loan applications in coordination with Product, Technology, Business, and S
  • 2Monitor daily operational activities, track pending cases and issues, resolve bottlenecks, and ensure a seamless customer experience.
  • 3Collaborate with internal teams and relevant lending partners to ensure seamless execution of lending processes.
  • 4Maintain daily operational trackers, prepare issue-resolution reports, monitor key performance metrics, and provide regular updates to stakeholders.
  • 5Identify operational challenges, investigate root causes, and coordinate with relevant teams to ensure timely resolution.
  • 6Ensure adherence to internal policies, standard operating procedures, and applicable lending guidelines and regulatory requirements.

Skills Matrix

Must-Have Skills

3 required
Lending Operations
MS Excel(Google Sheets)
Stakeholder Management

Nice-to-Have Skills

0 preferred
No optional skills specified for this role.
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