Peloton•14 days ago
Associate, Studio Experience
Recruiter Fit Breakdown & Candid Summary
1
This part-time role requires strict Friday through Sunday availability (24 hours per week) in London to manage guest experiences, check-ins, and studio operations. Ideal candidates possess a stro
2
The position requires strong multitasking abilities in a fast-paced environment and computer literacy for reservation systems.
3
It is an entry-level to mid-level hourly position focused on brand representation and community engagement.
Role Responsibilities
- 1Provide high-level customer service and hospitality to members, prospective members, and guests arriving at the studio.
- 2Manage bookings, cancellations, and rescheduling for live productions using the TeamUp reservation system.
- 3Perform check-in duties, verify adherence to studio rules and waivers, and manage day-of waitlists and standby spots.
- 4Support production teams with audience placement, studio tours, swag preparation, and post-class meet and greets.
- 5Handle miscellaneous administrative tasks, studio logs, and coordinate with other studio departments.
Skills Matrix
Must-Have Skills
Customer Service(hospitality)
Communication Skills
Computer Literacy
Nice-to-Have Skills
Health and Fitness Interest
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