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Whoop22 days ago

Business Systems Analyst II

onsite🇺🇸USBoston, USmid2+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This Business Systems Analyst II role at WHOOP is ideal for mid-level professionals with a solid technical foundation who enjoy bridging the gap between business teams (Finance, Operations, Membe

2

Candidates should possess 2+ years of experience in systems analysis or administration, with hands-on exposure to enterprise platforms and core operational processes.

3

The position requires working fully onsite in Boston, MA, making it a poor fit for remote-only seekers.

4

Applicants who prefer narrow task execution over end-to-end project ownership should not apply.

Role Responsibilities

  • 1Own projects end-to-end from scoping, building, testing, and rollout to post-launch support.
  • 2Configure and administer business-critical platforms including workflows, custom objects, permissions, reports, and automations.
  • 3Partner with Finance, Operations, Member Services, and Engineering to deliver solutions and improve workflows like order-to-cash and procure-to-pay.
  • 4Build and support system integrations in collaboration with Engineering.
  • 5Troubleshoot day-to-day system support issues, user errors, and NetSuite administration tasks.
  • 6Develop technical documentation, process guides, and end-user training.

Skills Matrix

Must-Have Skills

4 required
Business Systems Analysis(systems analysis)
Systems Administration
ERP
CRM

Nice-to-Have Skills

5 preferred
NetSuite
Salesforce
SQL
APIs
EDI
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