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Whoop22 days ago

Systems Engineer, Endpoint

onsite🇺🇸USBoston, MAmid$105K - $145K / year

Recruiter Fit Breakdown & Candid Summary

1

This role is ideal for a technically proficient IT engineer who thrives in ambiguous, fast-paced environments and enjoys building systems from the ground up.

2

Candidates must possess deep expertise in either macOS or Windows management and a strong desire to automate manual toil.

3

This is not a traditional help-desk role; it requires an engineering mindset focused on security, compliance (HIPAA), and AI-driven operations.

4

Those who prefer stable, legacy environments or lack experience with MDM and automation should not apply.

Role Responsibilities

  • 1Manage end-to-end Mac and Windows fleet lifecycles from procurement to disposition.
  • 2Implement and enforce security policies compliant with HIPAA standards.
  • 3Develop automated patching processes to meet strict SLAs.
  • 4Engineer solutions to eliminate IT support tickets and manual toil.
  • 5Build monitoring, observability, and reporting capabilities for endpoint health.
  • 6Contribute to AI-first IT operations initiatives.

Skills Matrix

Must-Have Skills

5 required
MDM(Mobile Device Management)
macOS Administration
Windows Administration
Automation(scripting)
Security Compliance(HIPAA)

Nice-to-Have Skills

3 preferred
AI/ML(Artificial Intelligence)
Observability(monitoring)
Fleet Management
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