Accurate Background•19 days ago
Occupational Health Services Associate
Recruiter Fit Breakdown & Candid Summary
1
This is an entry-level administrative and data entry role suitable for individuals comfortable with high-volume, process-driven work.
2
Candidates must be highly organized, capable of multitasking while on the phone, and comfortable working within CRM systems.
3
Those who prefer creative or autonomous project-based work rather than strict production and quality metrics should not apply.
4
The role requires a high degree of attention to detail to handle sensitive medical and drug testing data accurately.
Role Responsibilities
- 1Schedule donor occupational health testing within vendor systems.
- 2Process and complete drug and occupational health testing results for client delivery.
- 3Consult with labs, clinics, and medical review services regarding abnormal test results.
- 4Respond to incoming client and vendor inquiries via phone and email.
- 5Document all tasks and communications within Salesforce.
- 6Maintain production and quality standards to meet service level agreements (SLA).
Skills Matrix
Must-Have Skills
Microsoft Office Suite(Office 365)
Data Entry
Typing
Customer Service
Written and Verbal Communication
Nice-to-Have Skills
Salesforce(CRM)
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