Datadog•5 days ago
Customer Success Associate (Spanish Speaking)
Recruiter Fit Breakdown & Candid Summary
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This Customer Success Associate role is ideal for professionals with at least one year of customer-facing experience who are fluent in Spanish and eager to build a career in tech sales and custom
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Standard role matching posting requirements.
3
Standard role matching posting requirements.
Role Responsibilities
- 1Manage the full sales cycle, build strategic relationships, and focus on retention across a high volume of accounts.
- 2Handle requests from a book of business including technical support escalations, billing questions, and enablement requests.
- 3Pivot account management strategies to address evolving customer requirements efficiently.
- 4Act as an advisor to ensure customers leverage the Datadog solution effectively.
- 5Monitor usage trends to uncover renewal risks and drive greater adoption rates.
- 6Collaborate cross-functionally with support, product, finance, and legal internal teams.
Skills Matrix
Must-Have Skills
Spanish language fluency
Customer-facing experience
Contract negotiation
Nice-to-Have Skills
MEDDIC sales training
Command of the Message
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