ElevenLabs•24 days ago
Adoption Strategist - APAC
Recruiter Fit Breakdown & Candid Summary
1
This role sits at the intersection of adoption, enablement, scaled programs, and product expertise, requiring a builder mentality in a rapidly evolving environment.
2
The ideal candidate is deeply analytical, highly fluent in AI tools, and capable of designing high-volume onboarding tracks and lifecycle campaigns.
3
This is not a traditional account management role and requires deep technical product fluency without direct quota ownership.
4
Candidates who prefer structured, rigid environments or lack hands-on experience with modern AI tools should not apply.
Role Responsibilities
- 1Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices.
- 2Develop deep product expertise across the entire ElevenLabs platform, focusing on ElevenAgents and ElevenCreative.
- 3Proactively audit customer agent prompts, configurations, and feature setup to identify gaps and share optimization recommendations.
- 4Track and drive key leading and lagging adoption metrics in partnership with Revenue Operations.
- 5Design and run lifecycle campaigns, workshops, and adoption playbooks to accelerate time-to-value for corporate and mid-market accounts.
Skills Matrix
Must-Have Skills
Product Adoption Strategy(adoption strategy)
Customer Enablement(enablement)
AI Tools Proficiency(AI tools)
Data Analytics(analytical skills)
Nice-to-Have Skills
No optional skills specified for this role.
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