Harrow, Inc.•23 days ago
Data Entry Associate, QA
Recruiter Fit Breakdown & Candid Summary
1
This role is ideal for individuals with 1-2 years of customer service or call center experience looking to transition into QA and pharmacovigilance administration.
2
The position requires strong attention to detail, handling confidential information, and managing routine documentation tasks.
3
Candidates expecting complex data analysis or high-level engineering work should not apply, as this is primarily a clerical and administrative position.
Role Responsibilities
- 1Handle incoming QA-related inquiries via email and phone, documenting and routing as appropriate.
- 2Initiate and document Product Quality Complaints (PQC) using standard forms and processes.
- 3Maintain and update the PQC tracker, including complaint status, actions taken, and closure updates.
- 4Perform routine updates to SharePoint folders, QA trackers, and related documentation logs.
- 5Assist with document control tasks such as uploading, version control, and archiving of QA files.
- 6Retrieve, file, and organize QA documents upon request.
Skills Matrix
Must-Have Skills
Microsoft Office(MS Office)
Communication
Organization
Attention to Detail
Documentation
Data Entry
Confidentiality
Nice-to-Have Skills
Pharmacovigilance
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