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Okta•7 days ago

Technical Platform Analyst, Enablement Systems

hybrid🇺🇸USSan Francisco, United Statesmid3–5 yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This role is ideal for technical professionals with 3 to 5+ years of experience in enablement technology administration, revenue operations, or sales tech management.

2

The successful candidate will bridge platform architecture, content governance, and AI-driven experiences for a global sales organization.

3

Candidates lacking hands-on administrative expertise with revenue enablement platforms or knowledge management architectures should not apply.

Role Responsibilities

  • 1Execute end-to-end technical platform management, taxonomy, user permissioning, system health, and critical integrations with tools like Salesforce, Gong,
  • 2Enforce governed content architecture, metadata standards, versioning control, and ownership structures within enablement tools.
  • 3Monitor and configure search algorithms, AI prompt workflows, and content delivery mechanisms to support sellers in their daily workflow.
  • 4Monitor, analyze, and report on platform health, content reuse, search queries, and adoption metrics for leadership.
  • 5Collaborate with Global Enablement, GTM Ops, Sales Leadership, Product Marketing, and IT to troubleshoot system friction and translate business needs into
  • 6Maintain metadata, structure, and permissions supporting AI assistants and agents, and evaluate new AI capabilities and integrations.

Skills Matrix

Must-Have Skills

6 required
Enablement Technology Administration(sales technology management)
Revenue Operations(RevOps)
Platform Administration
Metadata Management(metadata tagging protocols)
Knowledge Management Architecture
Salesforce

Nice-to-Have Skills

3 preferred
SaaS Industry Experience
Gong
Snowflake
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