Trust & Safety Ads Operations Analyst, Programs
Recruiter Fit Breakdown & Candid Summary
OpenAI is seeking a senior operator to build and scale the Monetization Trust & Safety Operations team.
The ideal candidate brings 8+ years of experience in program management, ads ecosystems, or risk operations, with a proven ability to turn ambiguous priorities into durable operating models.
You will partner closely with cross-functional teams like Product, Engineering, Legal, and Policy to balance user safety, advertiser experience, and rapid revenue growth.
This role is not suited for junior operators or individuals uncomfortable with high ambiguity and rapidly evolving operational frameworks.
Role Responsibilities
- 1Own complex, high-impact Ads Trust & Safety programs from problem framing through launch, stabilization, and scaled operation.
- 2Define program scope, owners, milestones, risks, success measures, and execution cadence for strategic operational builds.
- 3Translate policy, risk, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision structures.
- 4Coordinate across Product, Policy, Engineering, Legal, Go To Market, Support, vendors, and other partners to resolve dependencies.
- 5Use operational data and frontline signals to identify bottlenecks, quality gaps, capacity needs, and high-leverage interventions.
- 6Create program mechanisms including roadmaps, decision logs, status updates, risk registers, operating reviews, and executive communication.
Skills Matrix
Must-Have Skills
Nice-to-Have Skills
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