Ramp•23 days ago
Product Operations Specialist | Generalist
Recruiter Fit Breakdown & Candid Summary
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This role is suited for operational generalists with 2+ years of experience in product management, operations, or consulting who thrive in fast-paced, ambiguous environments. You will sit at the
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The position requires hybrid presence at the New York City headquarters at least two days per week.
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Standard role matching posting requirements.
Role Responsibilities
- 1Represent the voice of the customer to product and engineering teams using qualitative and quantitative insights.
- 2Own meaningful company-wide initiatives to create predictable and reliable processes as the business scales.
- 3Create high-leverage product analytics and data analysis to surface opportunities for product improvement.
- 4Ensure flawless product releases through documentation, enablement, and cross-functional context sharing.
- 5Manage product bugs and issues by aiding in tools and processes for rapid incident resolution.
- 6Manage operational relationships with relevant partners and vendors, including negotiation and performance assessments.
Skills Matrix
Must-Have Skills
Product Management
Product Operations
Strategy & Operations
SQL
User Research
Nice-to-Have Skills
Retool
Management Consulting
Python
Java
React
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