Snowflake•24 days ago
Senior Manager, Customer Enablement & Activation
Recruiter Fit Breakdown & Candid Summary
1
Snowflake is seeking a Senior Manager for Customer Enablement & Activation in the APJ region to bridge sales, customer success, and learning.
2
This is a player-coach role requiring 10+ years of enterprise experience in customer success, sales engineering, or revenue enablement.
3
The ideal candidate possesses deep cultural fluency and knowledge of the APJ market, with strong commercial instincts and the ability to influence without authority.
4
Candidates who prefer strictly defined playbooks or lack enterprise sales motion experience should not apply.
Role Responsibilities
- 1Own the education relationship for top and strategic accounts by developing account-level learning plans to ensure measurable value from training.
- 2Partner with Go-to-Market (GtM) teams on deals where education is a differentiator or objection by providing scoping and solutioning support.
- 3Synthesise patterns from customer interactions to feed actionable intelligence back to curriculum owners.
- 4Flag education-adjacent signals that indicate potential upsell or expansion opportunities within accounts.
- 5Champion education as a core component of the account strategy and as a consumption insurance policy.
- 6Bridge the gap between regional delivery teams and sales, customer success, and sales engineering organizations.
Skills Matrix
Must-Have Skills
Customer Success
Sales Engineering
Revenue Enablement
APJ Market Knowledge
Cross-functional Leadership
Nice-to-Have Skills
No optional skills specified for this role.
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