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Synthesia26 days ago

Director, Sales Strategy and Operations

hybrid🇺🇸USNew York City, USmanager8+ yrs exp

Recruiter Fit Breakdown & Candid Summary

1

This is a high-impact, player/coach leadership role for a seasoned Revenue Operations professional to establish the first North American sales ops leadership presence.

2

The ideal candidate is a hands-on operator who can bridge the gap between high-level strategy and deep Salesforce technical execution.

3

Candidates must have specific experience with Sales Engineering coverage models and a track record of implementing AI-driven workflows in sales processes.

4

This role is not for those who prefer purely strategic or administrative work; it requires active participation in deal reviews and direct system configuration.

Role Responsibilities

  • 1Own end-to-end forecasting methodology, pipeline inspection, and weekly commit cadences.
  • 2Architect pre-sales processes, including opportunity stages, qualification standards, and SDR-to-AE handoff protocols.
  • 3Define Sales Engineering coverage models, including SE-to-AE ratios and technical win-rate reporting.
  • 4Manage territory and quota deployment, including compensation design and audit trails.
  • 5Design and implement AI-native sales workflows for deal inspection and pipeline risk flagging.
  • 6Lead and develop a team of senior operators across US and European time zones.

Skills Matrix

Must-Have Skills

8 required
Sales Operations(Sales Ops)
Revenue Operations(RevOps)
B2B SaaS
Salesforce(SFDC)
Forecasting
Sales Engineering Operations
People Management
AI Automation

Nice-to-Have Skills

3 preferred
Management Consulting
Investment Banking
Quantitative Degree
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