WorkOS•23 days ago
Account Manager
Recruiter Fit Breakdown & Candid Summary
1
This role is ideal for a commercially-minded professional with a strong technical aptitude who thrives in a high-growth, developer-focused environment.
2
Candidates must have a proven track record of managing enterprise accounts and hitting net revenue retention targets.
3
This is not a traditional 'soft' customer success role; it requires the ability to discuss API architecture and write SQL queries to identify expansion opportunities.
4
Those without experience in technical sales or managing complex, multi-threaded enterprise relationships should not apply.
Role Responsibilities
- 1Own retention, renewal, and expansion targets for a book of strategic accounts.
- 2Develop and execute account growth plans to increase product adoption and spend.
- 3Lead commercial negotiations and pricing discussions independently.
- 4Partner with engineering and product teams to remove technical blockers and provide feedback.
- 5Conduct executive business reviews to align WorkOS usage with customer outcomes.
- 6Maintain accurate forecasting and pipeline hygiene.
Skills Matrix
Must-Have Skills
Account Management(AM)
Enterprise Sales
API familiarity
SQL
Net Revenue Retention(NRR)
Technical Sales
Nice-to-Have Skills
Developer Tools
SaaS
Identity and Access Management(IAM)
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